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Careers at smarTours


Reservations Agent – Full Time

We are looking for an experienced agent with 2+ years in the travel industry to join the reservations team at smarTours. Our ideal candidate is a good team player with a positive attitude, strong work ethic, experience in the travel industry, excellent time management and organizational skills, and a commitment to delivering outstanding customer service. Knowledge of Microsoft Office, conducting research on the web, and general computer competence are essential.

Main responsibilities include:

  • Providing excellent customer service
  • Communicating by phone and email with clients
  • Taking phone reservations accurately and with patience
  • Working with customers on existing reservations
  • Researching details about destinations to provide accurate answers to traveler questions
  • Willingness to quickly learn and master our booking software
  • Pitching in as needed to help with paperwork and administrative tasks

We offer a competitive salary, benefits, and 401k for a candidate who can work full time.

Please send your resume and cover letter to:

careers@smarTours.com



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