Careers at smarTours
Reservations Agent – Full Time
We are looking for an experienced agent with 2+ years in the travel industry to join the reservations team at smarTours. Our ideal candidate is a good team player with a positive attitude, strong work ethic, experience in the travel industry, excellent time management and organizational skills, and a commitment to delivering outstanding customer service. Knowledge of Microsoft Office, conducting research on the web, and general computer competence are essential.
Main responsibilities include:
- Providing excellent customer service
- Communicating by phone and email with clients
- Taking phone reservations accurately and with patience
- Working with customers on existing reservations
- Researching details about destinations to provide accurate answers to traveler questions
- Willingness to quickly learn and master our booking software
- Pitching in as needed to help with paperwork and administrative tasks
We offer a competitive salary, benefits, and 401k for a candidate who can work full time.
Please send your resume and cover letter to: