Call us at 1-800-337-7773 or 212-297-0955

Monday-Friday 9:30-5:30 EST

Join over 150,000 Happy Travelers Since 1996

Enjoy awesome savings!

If you recruit at least 7 additional travelers on your departure, you are entitled the amazing savings listed below!

$500 off for a group of 7-9 travelers + you

$1,000 off for a group of 10-12 travelers + you

$1,500 off for a group of 13-15* travelers + you

We’ll help you as much as possible!

One week after making your reservation, you will receive an email which will enable you to easily share your tour details with friends and family members.
Fill out this form and they will receive an email notification about your tour.

If you have any questions or would like further assistance in gathering your friends and family, please email groups@smarTours.com or call 1-800-337-7773
and dial extension 4. A Small Group Specialist will be more than happy to assist you in any way possible to help you travel with a group of friends and save!

* For groups of 15 or more people, please call 1-800-337-7773 and dial extension 4 to see if your group would qualify for a
private group departure and the extra special perks that come with it!

Frequently Asked Questions

How do I tell my friends and family about the tour?

About one week after making your reservation, you will receive an email which will enable you to share your tour details with friends and family members. When you fill out this e-mail form they will receive an email notification about your tour.  If you have any questions or would like further assistance in gathering your friends and family, please email groups@smarTours.com or call 1-800-337-7773 and dial extension 4. A Small Group Specialist will be more than happy to assist you in any way possible to help you travel with a group of friends and save!

How do my friends and family complete their bookings?

Reservations may be initiated by calling 1-800-337-7773 and dialing extension 4, or through submitting the “Click Here to Reserve Tour” form on our website. When making the reservation, the traveler must indicate the tour name and departure date he or she is joining and the group leader’s name(s). All invoices, correspondence related to payment, and final travel documents will be sent directly to the traveler, not to the group leader.

Can I reserve space for others in my group?

Unless someone will be on your invoice and you are making payments for them, your friends and family members must call to make their own reservation and indicate that they are a part of your group. If you make a reservation for someone else and they do not end up joining the tour, you will not receive credit for their reservation. You will only receive credit for a traveler who pays in full for their tour.

Are rates & early booking discounts guaranteed to my friends/family who sign up for my tour?

Tour rates are subject to the price of and availability of the tour at the time of making the reservation. Tour rates are always subject to increase at any time at the discretion of smarTours. If your friends book on the same day that you complete your reservation, then they will receive the same rate.

smarTours does offer a price protection policy to all customers.  If you reserve a spot on a tour and we later lower the price, we will make up the difference for you!  We do not penalize you for booking early, so you can reserve your spot with confidence that the price will not get any better (lower) for that particular date.  Also, to be clear, if you reserve a spot on a tour and we later increase the price, we will not raise your price to match the new price!

I was a group leader, but my friend also helped recruit other members in our group. Who gets the discount?

If there are multiple group leaders, the discount can be divided between up to 2 leaders.  If there are more than 2 leaders, payments can be divided further, but must be coordinated on your own. 

I want to spread the savings out amongst my group members. Can I do this?

If you are the group leader, it is up to your discretion how the discount is applied! If you would like to distribute the savings across all members of your group, please distribute the discount amongst your group independently. smartours is not responsible for distributing a discount to more than 2 group leaders. 

I referred someone to smarTours, but he/she didn’t join my departure date. They signed up for another tour. Does this still count in my total for my small group?

If you refer a friend to smarTours who does not sign up for your tour departure date, we strongly encourage you to apply to be in our smarTraveler program! You can count anyone you refer to join one of our tours in your application to become a smarTraveler.

If someone you refer signs up for a different tour on a different departure date, this traveler may not be counted in the size of your group to earn the small group discount. But we encourage you to use all of your referrals to earn smarTraveler status! For more details visit https://www.smartours.com/smartraveler/

How do I get paid?

As the group leader, you will still need to pay in full for your tour to meet the final payment due date. Once your friends and family have paid in full for their tour, please call 1-800-337-7773 and dial extension 4 to speak to a Small Group Specialist to confirm the names of the travelers in your group. As the group leader, you must initiate this call in order to confirm your leadership in your small group to receive your discount. A check will be mailed to you 6-8 weeks after you notify smarTours that all payments have been submitted.

What if members of my group cancel?

You will only receive credit for travelers who pay in full for their tour. If a group member cancels his or her tour before paying in full, that person will not be counted in the group number. 

All small groups will be subject to the cancellation penalties as outlined in smarTours Terms and Conditions.  To read more please visit  https://www.smartours.com/terms/

I organized a small group with smarTours many years ago. Do I still get credit?

These small group discounts are only valid for tours departing in August 2016 and after. Please email groups@smarTours.com if you are the group leader for a small group in August 2016 or after and did not receive information about the incentive. This email must be initiated by the group leader.

I have questions about organizing a small group! Who do I speak with?

If you have any questions at all about this process, please call 1-800-337-7773 extension 4 to speak with a small group specialist or email groups@smarTours.com. We suggest that you check availability before promoting this tour to others.  It is also recommended that you notify a smarTours Small Group Specialist in advance that you are organizing a group.

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